Building Relationships with Customers

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This course is in the base subscription pack

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Category

Workplace Skills & Personal Development (WPS)

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Bundle - Sub Category

Workplace Skills, Customer Experience

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Course Duration

0:15

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Subject Matter Expert

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Provider

Target Audience

This course is suitable for all audiences.

By the end of this module, the learner will be able to:

Explain why positive relationships with customers are important for better customer experience
Identify ways of strengthening relationships with customers
Recognise ways of interacting with different types of customers
Describe how knowing your customer helps exceed customer’s expectations