This module will help you to understand the value of giving feedback and how to deliver it effectively.
This course is suitable for any current manager or leader, or someone aspiring to move into this area of responsibility. This course was developed in the UK, although the core principles and guidelines can be applied in any country.
By the end of this module you will be able to:
- identify the difference between feedback and advice
- recognise how effective feedback can improve performance
- identify the key features of effective feedback
- identify how effective feedback fits within the Learning Cycle (where and when)
- recognise how to deliver feedback effectively.