This course can be purchased as part of the
Governance, Risk & Compliance
bundle. Enquire here!
Governance, Risk & Compliance

Fair Treatment of Customers

This course is in the base subscription pack
Category
Governance, Risk & Compliance
Bundle - Sub Category
Compliance & Corporate Social Responsibility, Corporate & Social Responsibility
Course Duration
0.33
Subject Matter Expert
Provider

Customers want to do business with people they can trust. The fair treatment of customers should be at the core of every organisation. This module explains what consumer protection means for UK citizens in the 21st century, and the benefits that can be derived from these regulations. It continues to detail the legal rights of consumers in the United Kingdom, based on a variety of legislative and statutory instruments and the regulatory bodies that administer and enforce them.

Target Audience

Learning Outcomes

Explore consumer protection legislation in place to ensure customers are treated fairly.