Everyone has a role to play in a team. Management theory identifies nine roles that are essential to the success of a team. This module explores the nine roles and the characteristics of each. We will look at how performance can be improved in teams and uncover some destructive behaviours that can occur if team members are unhappy in their role.
This course is suitable for all audiences.
By the end of this module, you will be able to:
- explain the nine roles and the characteristics of a success team
- identify ways performance can be improved in teams
- list destructive behaviours that can occur if team member are unhappy in their role.