This course emphasises the distinct roles of influence techniques and persuasive strategies in negotiating. We look at laying the groundwork, engaging stakeholders, presenting compelling arguments and mastering key skills such as adaptability, consensus-building, and conflict resolution that will allow you to negotiate effectively and secure desired outcomes with confidence.
All titles in our ready2work Personal Development range are tailored for individuals of all professional backgrounds and experience levels, offering essential skills in a wide array of everyday situations and settings. Whether you're just starting out in your professional journey or looking to take your career to the next level, this range is designed to equip you with skills and strategies to achieve your career goals.
Understand the roles of influence and persuasion in negotiation and learn to leverage these techniques to achieve desired outcomes. Explore strategies for laying the groundwork, engaging stakeholders, and presenting compelling arguments to effectively negotiate and secure agreements. Learn key negotiation skills and techniques for handling conflict during negotiations.
Topics include: Influence and Persuasion in Negotiation: Reacting to Requests - Distinct Roles of Influence and Persuasion - Choosing Between Influence and Persuasion - Mastering Influence - The Key to Successful Negotiation - Laying the Groundwork - Engaging and Mobilising Support - Validating Your Vision - Presenting Your Case - Introducing the IDEAS Framework - Striving for Collaborative Success - Shifting the Negotiation Paradigm - Assessing Feasibility - Planning Your Approach - Understanding the Other Persons' Objectives - Building Rapport - Key Skills for Successful Negotiation - Adaptability - Striving for Consensus -Working Toward Agreement - Confirming Agreement and Commitment - Handling Conflict - Dealing with Aggression.