This course is designed to equip you with the practical skills and knowledge needed to serve alcohol responsibly and with confidence. Youll learn whats expected of you and gain a clear understanding of the roles of Designated Premises Supervisors and Premises Managers. The course will cover how to verify identification accurately, recognise fake or inadequate identification, and handle refusals effectively while maintaining compliant records. Additionally, youll explore the effects of alcohol on the body to help you spot signs of severe intoxication, ensuring a safe and enjoyable environment for everyone. Date last reviewed: 18/12/2024
This course is suitable for all audiences.
At the end of the course trainees will be able to:
1. Recognise your responsibilities as a server of alcohol
2. Identify the responsibilities of Designated Premises Supervisors or Premises Managers
3. Identify the effects alcohol has on the body
4. Understand Age Verification Policies
5. Recognise false or inadequate identification
6. Be aware of how best to refuse service, and keep a record of it
