This course demystifies the essential elements of workplace diplomacy, providing practical tips and expert-led insights. Engaging videos featuring real-world scenarios demonstrate how to navigate challenges with tact and diplomacy. It offers expert guidance on applying these skills in key workplace situations, including conflict management, setting boundaries, and giving feedback.
This course is suitable for all audiences.
By the end of this module, you will be able to:
-identify what diplomacy and tact at work are
-recognise the importance of being diplomatic in the workplace
-pinpoint what skills and behaviours contribute to diplomacy at work.
