This course can be purchased as part of the
Workplace Skills & Personal Development (WPS)
bundle. Enquire here!
Workplace Skills & Personal Development (WPS)

Active Listening Module

This course is in the base subscription pack
Category
Workplace Skills & Personal Development (WPS)
Bundle - Sub Category
Communication & Social Skills, Workplace Skills
Course Duration
0.25
Subject Matter Expert
Provider

Target Audience

Active listening is the key to effective communication. It is important to show the speaker that you are listening to them and one way to do this is to use the S.O.L.E.R technique. We will explore the ways in which you can prepare for effective communication and examine both the verbal and non-verbal signals of active listening.

Learning Outcomes

Show the speaker that you are listening to them with the S.O.L.E.R technique;Explore the ways in which you can prepare for effective communication and examine both the verbal and non-verbal signals of active listening