The activities in this pathway explore one of the key areas within the COBS guidelines; client categorisation. Specifically, you will look at why and how clients are categorised, the different classes of client, record keeping, re-categorisation and the qualitative and quantitative tests used in this process.
This course is suitable for all audiences.
When you've completed all of the activities in this pathway, you should be able to:
- explain the different client categories.
- list the key elements of client re-categorisation.
