This course looks at all aspects of communication; what it is, the barriers of communication and the communication process.
At the end of the course, trainees will be able to: Define Communication Sequence the key steps of the communication process Identify common barriers to effective communication Differentiate between effective and ineffective communication Appreciate the different methods of communication Recognise the importance of tailoring your communication to the receiver Take action to refine your message Distinguish between the 7Cs model to improve your communication
