This course focuses the second level of emotional intelligence (EI), self-management including essential skills for effective emotion management, personal growth, and resilience. We explore self-care, emotional states, and triggers such as stressors, and investigate strategies for stress reduction and resilience, time management, adaptability, and conflict navigation responses. The essential self-management skills will help you to navigate challenges effectively and promote personal well-being.
This course is designed for all people leaders, supervisors and managers as well as those moving toward leadership and management roles. The concepts and skills are designed to help expand your knowledge, skills and confidence to lead and manage teams in the modern workplace.
Learn to identify stressors and employ effective strategies for stress reduction to enhance workplace stress resilience. Explore essentials of effective time management and adaptability, essential skills for navigating change and promoting productivity. Develop skills in conflict navigation, emotional control, and self-care to promote personal well-being and model emotionally intelligent behaviour in professional settings.
Topics include: Emotional Intelligence Level 2: Self Management: Identifying Stressors - Reflecting on Personal Stress Experiences - Strategies for Stress Reduction - Enhancing Workplace Stress Resilience - Time Management and Productivity - Essentials of Effective Time Management - Adaptability and Change Management - Navigating Conflict as a Self-Management Skill - Self-Care and Well-being - Emotional States and Triggers - Physical Responses to Emotions - Personal Emotional Triggers - Core Beliefs - Six-Step Process for Emotional Control - Modeling Emotionally Intelligent Behaviour - Additional Considerations.
