This course delves into the third level of Emotional Intelligence (EI), focusing on developing social awareness and empathy, recognising nonverbal cues, and fostering cultural sensitivity. Social Awareness involves applying our emotional understanding to the world around us, attuning ourselves to the emotions of others, grasping social dynamics, and empathising with people's feelings. These skills enable us to navigate challenging situations and cultivate healthy relationships.
All titles in our ready2work Personal Development range are tailored for individuals of all professional backgrounds and experience levels, offering essential skills in a wide array of everyday situations and settings. Whether you're just starting out in your professional journey or looking to take your career to the next level, this range is designed to equip you with skills and strategies to achieve your career goals.
Learn techniques for developing social awareness and empathy, enhancing understanding of others' emotions and perspectives. Explore the importance of nonverbal cues, cultural sensitivity, and diverse emotions in building deeper connections and fostering inclusivity. Develop active listening and observation skills to sharpen interpersonal communication and build meaningful relationships based on the six keys to social awareness.
Topics include: Emotional Intelligence Level 3: Social Awareness: Developing Social Awareness - Practicing Empathy - Nonverbal Cues and Unspoken Emotions - Cultural Sensitivity and Diverse Emotions - Navigating Cultural Sensitivity - Active Listening - Sharpening Observation Skills - Building Deeper Connections - The Six Keys to Social Awareness.
