This course introduces performance measurement and management essentials, exploring key performance indicators (KPIs), feedback mechanisms, and strategies for diagnosing and addressing performance issues. It emphasises the importance of managing teams, fostering a learning culture, and applying motivational theories to drive organisational success.
Our ready2manage titles focus on the specific skills required to manage operational functions. From strategic decision-making and performance optimisation to risk management and financial awareness, courses in this range target the evolving needs of aspiring to seasoned managers.
Understand the significance of performance measures and key performance indicators (KPIs) in assessing and managing individual and team performance. Learn effective feedback techniques and diagnostic strategies to identify and address performance problems, ensuring continuous improvement and development. Explore the role of coaching and mentoring in creating a learning culture, and apply theories of motivation, including needs and goal theory, to enhance employee performance and satisfaction.
Topics included: Measuring and Managing Performance: performance measures - KPIs - managing performance - feedback - diagnosing performance - problems - managing teams - coaching and mentoring - creating a learning culture - theories of motivation - needs - goal theory.
