This course can be purchased as part of the
Sales and Customer Service
bundle. Enquire here!
Sales and Customer Service

Operate Retail Technology

This course is in the base subscription pack
Category
Sales and Customer Service
Bundle - Sub Category
Course Duration
0:30
Subject Matter Expert
Interaction Training
Provider
Interaction Training

This course equips you with the skills to efficiently use retail technology, understanding the purpose and design specifications of various equipment. Technology tracks stock, from the time of ordering to its movement within the store to the time that it is purchased and wrapped. POS transactions, ticketing, product identification, recording markups and markdowns, right through to wrapping, packing, and waste disposal.

Target Audience

This course is from the ready2work Retail series, which is designed for both new and experienced retail professionals. The series offers practical skills crucial for success in the retail industry, such as customer service, sales techniques, inventory management, security, point-of-sale systems, etc., designed to help improve customer experiences, boost sales, and enhance operational efficiency.

Learning Outcomes

Understand the purpose of different retail technology equipment, including design specifications and safety requirements. Develop a maintenance program to ensure all technology functions smoothly, minimising downtime and enhancing productivity. Gain proficiency in using price marking and data entry equipment to streamline retail operations and improve accuracy.

Topics include: Operate Retail Technology: purpose of equipment - design specifications and safety requirements – fault handling and maintenance program - typing techniques - accurately enter and edit information - price marking equipment - data entry equipment.

ready4retail, retail, customer, service, point-of-sale, POS, technology, barcode, reader