This course provides practical guidance on maintaining clean, safe, and efficient work areas in a retail environment. Customers prefer to shop in a well maintained, uncluttered and clean store. While they rarely comment on this vital aspect of store presentation, many may not enter or return to stores that do not present well. Learn essential practices for keeping walkways, aisles, and point-of-sale areas well-organised and free from hazards, ensuring a positive shopping experience and a safe workplace.
This course is from the ready2work Retail series, which is designed for both new and experienced retail professionals. The series offers practical skills crucial for success in the retail industry, such as customer service, sales techniques, inventory management, security, point-of-sale systems, etc., designed to help improve customer experiences, boost sales, and enhance operational efficiency.
Understand how to keep work areas, point of sale areas, terminals, and store equipment clean and well-maintained. Learn the importance of personal hygiene and effective cleaning techniques. Develop strategies for completing maintenance tasks with minimal inconvenience to customers.
Topics include: Organise and Maintain Work Areas : Maintain work areas, point of sale area, and terminals - Maintain walkways and aisles - Complete maintenance with minimum inconvenience and according to policy and procedures - Personal hygiene - Cleaning and removing spills, waste, etc. - Hazard warning - Maintain store equipment and tools (including guards).
