Ways of Communicating with Customers

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This course is in the base subscription pack

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Category

Workplace Skills & Personal Development (WPS)

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Bundle - Sub Category

Workplace Skills, Customer Experience

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Course Duration

0:15

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Subject Matter Expert

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Provider

Target Audience

This course is suitable for all audiences.

By the end of this module, the learner will be able to:

Describe the benefits of adapting communications to suit the needs of the customer
Select an appropriate way of communicating depending on your audience
Identify ways of adapting to customers communication styles